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The flushing procedure is only applicable to HP printers that feature a removable printhead assembly and should only be attempted after all other recovery suggestions, from HP, have been exhausted. For example, at least 30% of ink is available within each ink cartridge. NOTE 2: This procedure primarily applies to HP 364, HP 564 and HP 920 ink-series printer models* and should be considered “a last ditch effort” just prior to printhead replacement and assumes that there is an adequate amount of ink available for the ink system recovery. Check User Manual to determine if your printer’s Printhead can be easily removed and replaced.

The replaceable (or non-customer replaceable) PRINTHEAD will eventually fail over time with usage and age.
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To check the electrical state of the HP 364, 564 or 920 printhead, perform the PRINTHEAD Health Diagnostics Test procedure ( refer to Diagnostic’s pdf file at link below, refer to your printer model for specific testing instructions: )
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This can be done from the printer’s control panel or software printer driver (for example, by selecting ‘Tools’ – ‘Clean Printhead’, or similar).

If permissible, activate the ‘Clean Printhead’.You should observe a New PRINTHEAD alert message followed by an approx.
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Remove the printhead – in most cases you will need to pull up on the lever at right side of carriage assembly to unlock the printhead.Remove all ink cartridges from the printer.NOTE 1:While warm (hot) tap water is most readily available in the home, use of distilled water is suggested as it is technically safer for the printhead as it does not contain calcium or contaminants which could clog ink nozzles and/or impact the printhead’s long term performance. If, after activating the ‘Clean Printhead’ routine two (2) times in a row, along with manufacturer’s suggested printer cleaning procedures, blank pages are observed or output print quality is extremely poor (for example, you observe several missing colors in the Print Quality Diagnostic Report where otherwise all colors should normally be present with no visible streaking), then the printhead may have partially dried out and a warm/hot water flush of the printhead may be necessary to help recover the ink system.
